Website maintenance & support
Website Maintenance and Support in Kenya
A website needs looking after: updates, backups, security, small changes and someone to call when something breaks. We maintain websites for Kenyan businesses, whether we built them or not, so they stay fast, secure and up to date.
What’s included
What Website maintenance covers
- 01
Updates
Platform, theme and plugin updates applied and tested, so security fixes don’t break the site.
- 02
Backups
Regular backups of files and database, kept somewhere other than the website’s own server.
- 03
Security & SSL
SSL certificates kept valid, logins protected and malware or hacks dealt with quickly.
- 04
Content changes
New pages, prices, staff, products and news added when you send them.
- 05
Uptime & speed
Checks that the site is up and loading quickly, with fixes when it isn’t.
- 06
Domain & hosting
Renewals tracked so your domain and hosting don’t lapse, and help with email setup.
How it works
Three steps, no jargon.
- 1
Review
We check your website, hosting, domain and access, and fix anything urgent.
- 2
Agree
We agree what’s included each month, how you send requests and how quickly we respond.
- 3
Maintain
We apply updates, run backups, make changes and report back on what was done.
What you get
- Updates, backups and security checks
- Content changes on request
- Domain, hosting and SSL renewals tracked
- Support by phone, email and WhatsApp
A good fit for
- Businesses without an in-house web developer
- WordPress sites that haven’t been updated in a while
- Websites built by a developer who is no longer available
What clients say
“They are a team of creatives and very passionate in helping businesses thrive using Tech. Very patient also in guiding clients throughout the onboarding process and great after sale service.”
Sandra Musila · Onboarding & support · Google review
Do you maintain websites you didn’t build?
Yes. We start with a review of the site, hosting and access, fix anything urgent, then agree a maintenance plan.
Is support included after a new website launches?
Yes. Our packages include one to three months of free support after launch. Ongoing maintenance starts after that, if you want it.
How do I request changes?
By email, phone or WhatsApp. We agree response times as part of your plan.
What happens if my website is hacked?
We restore it from a clean backup, close the hole that let the attacker in and update passwords. Regular backups and updates are the best way to avoid it in the first place.
Request a quote
Tell us what you need.
Our team in Westlands, Nairobi replies with a written quote. We work with businesses across Kenya, from Nairobi to Mombasa, Kisumu, Nakuru and Eldoret.
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