Custom web applications & software
Custom Web Application Development in Kenya
When spreadsheets, WhatsApp groups and off-the-shelf tools stop keeping up, a custom web application can. Our Nairobi team designs and builds client portals, business management systems, CRMs and internal tools for Kenyan businesses, with M-Pesa, SMS and WhatsApp connected where you need them.
What’s included
What Custom web applications covers
- 01
Client & member portals
Secure areas where customers or members log in to see accounts, orders, statements, documents or bookings.
- 02
Business management systems
Systems for approvals, records, scheduling, stock and reporting that replace manual work.
- 03
CRM & lead management
A CRM shaped around your sales process: leads, follow-ups, pipelines and reminders by SMS or email.
- 04
Integrations
Connections to M-Pesa, SMS, WhatsApp, email and the third-party systems you already use.
- 05
User roles & permissions
Different access for admins, staff and customers, so people see only what they should.
- 06
Reports & exports
The numbers you need on screen, with exports for finance and management.
How it works
Three steps, no jargon.
- 1
Discover
We map your current process, who uses it and where time is lost, and agree what the first version must do.
- 2
Design & build
We prototype the screens with you, then build and test in stages so you see progress early.
- 3
Launch & support
We launch, train your users and keep improving the system with you.
What you get
- A working web application, hosted and secured
- Interface designs agreed before development
- Integrations with payments, SMS or your existing systems
- Training and ongoing support
A good fit for
- SACCOs, schools and member organisations that need a self-service portal
- Businesses running operations on spreadsheets and WhatsApp groups
- Sales teams that need a CRM built around how they actually sell
- Companies that need SMS or WhatsApp built into their own system
How much does a custom web application cost?
It depends on the features, users and integrations. We usually start by agreeing a first version with the features that matter most, quote for that, and build from there.
Who owns the code and data?
We agree ownership of the code, data and hosting in writing before work starts, so there are no surprises later.
Can you connect it to M-Pesa and SMS?
Yes. We integrate M-Pesa through Safaricom’s Daraja API, and can add SMS and WhatsApp notifications through our own messaging services.
Can you work with our existing system?
Usually, yes, as long as it has an API or a database we can connect to safely. We’ll check that early in discovery.
Request a quote
Tell us what you need.
Our team in Westlands, Nairobi replies with a written quote. We work with businesses across Kenya, from Nairobi to Mombasa, Kisumu, Nakuru and Eldoret.
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